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DO YOU SEE WHAT YOUR CUSTOMERS SEE?

Written by Glenn Pasch

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TAKE A DIFFERENT LOOK

By Richard F. Libin, the author of the book, “Who Stopped the Sale?”

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FIVE WAYS TO TURBO-CHARGE YOUR F&I DEPARTMENT

by Tony Troussov

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WHAT TO EXPECT IN 2012

By Tom Hudson, Hudson Cook LLP

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WHY DON’T DEALER OWNED VEHICLES DEPRECIATE?

By Dale Pollak

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TAKING THE ANGST OUT OF THE F&I PROCESS

Dealerships move faster, build rapport between customer and finance manager Jamie LaReau ,Automotive News—March 12, 2012 - 12:01 am ET

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IT’S HARD TO SHAKE THE DEAL

KEITH CRAIN - Automotive News

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WHO IS SELLING WHOM?

By Jan Kelly

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Dealers, customers stand to win as lenders battle for market share

Jim Henry Automotive News—May 16, 2012

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How to Develop the Mindset of a Champion in Your Sales Career

WRITTEN BY JACK SINGER, PH.D.

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FIRST INSURED INSURANCE AGENCY: HERE WE GROW AGAIN!

The First Group Family of Companies continues to grow its holdings and improve its impact on the automobile dealership industry by adding its newest company member, First Insured Insurance Agency.

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5 INGREDIENTS FOR F&I SUCCESS by Gerry Gould

The definition of F&I success may vary, but sustained production depends on industry and product knowledge, commitment, preparation and self-discipline.

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7 F&I Compliance Myths Debunked by Jim Radogna

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Five Glaring Mistakes Car Dealers Should Avoid by Adam Armbruster Wards Auto

Many dealers tell me: “I don’t need more traffic; I need help closing what I already get.”

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DEALER’S SPOT DELIVERY PRACTICES CHALLENGED By Thomas B. Hudson

What does your spot delivery language say? When was it drafted, and by whom? If it wasn’t recently drafted or reviewed by counsel knowledgeable about consumer protection laws, with the recommendations...

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USED-CAR FRAUD RING TARGETS PAYMENT SYSTEMS By Jessie Snyder Automotive News

Cars sold before bogus payoff is detected

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MILITARY LENDING ACT: HOW IT AFFECTS YOUR DEALERSHIP by Toby Graham, Hudson...

For automotive dealerships and lenders, December 14th might go down in history. That was the date last year when the Department of Defense dropped a bombshell (not literally) on the auto finance...

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WHAT TO EXPECT IN 2012

By Tom Hudson, Hudson Cook LLP

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WHAT TO EXPECT IN 2012

By Tom Hudson, Hudson Cook LLP

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IT’S HARD TO SHAKE THE DEAL

KEITH CRAIN - Automotive News

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